Terms and Conditions

Welcome to ZonMoto Bike.

These Terms and Conditions (“Terms”) govern your access to and use of the ZonMoto Bike website, products, and services.

By visiting our website, placing an order, or using our services, you agree to be legally bound by these Terms and all related policies referenced on this website.

If you do not agree with these Terms, please do not access or use our website or services.

ZonMoto Bike reserves the right to update, modify, or replace these Terms at any time. Any changes will be effective immediately once posted on this page. Continued use of our website after changes are published means you accept the updated Terms.

1. Website Operator Information

This website is operated by ZonMoto Bike.

Throughout this website, the terms:

“We”
“Us”
“Our”

refer to ZonMoto Bike.

For questions regarding these Terms, please contact us:

Email: info@zonmoto.com

2. Online Store Terms

By using this website, you confirm that:

You are legally capable of entering into a purchase agreement under applicable laws.
If you are under the legal age in your country, you have obtained permission from a legal guardian.
All information provided during ordering is accurate and complete.
Products purchased from ZonMoto Bike will only be used for lawful purposes.
You will comply with all applicable laws and regulations.

You agree not to:

Upload viruses, malware, or harmful software.
Attempt to interfere with website security.
Use our products or services for illegal activities.
Engage in unauthorized resale or commercial misuse.

Violation of these Terms may result in restriction or termination of access to our services.

3. General Conditions

ZonMoto Bike reserves the right to:

Refuse service to any customer when necessary.
Limit or cancel orders.
Restrict access to certain services.

You agree that:

Website content may be transmitted through different networks and adjusted according to technical requirements.
Payment information is securely encrypted during transmission.
You may not copy, reproduce, distribute, modify, sell, or exploit any part of this website without prior written authorization from ZonMoto Bike.

4. Website Information Accuracy

ZonMoto Bike makes reasonable efforts to ensure that all information displayed on our website is accurate and up to date.

However, we cannot guarantee that all information, including:

Product descriptions
Technical specifications
Prices
Availability
Images and product details

is always complete, accurate, or error-free.

Product information is provided for reference purposes only. Customers are responsible for reviewing product details before completing a purchase.

5. Pricing and Service Updates

ZonMoto Bike reserves the right to:

Change product prices at any time without prior notice.
Modify product specifications.
Update website content.
Suspend or discontinue products or services.

We are not responsible for any consequences resulting from price changes, product updates, or service interruptions.

6. Products and Availability

Products displayed on our website may have limited availability.

ZonMoto Bike reserves the right to:

Limit product quantities.
Restrict sales by region.
Update product features or specifications.
Refuse or cancel orders when necessary.

While we aim to provide reliable and high-quality electric mobility products, we cannot guarantee that every product will meet every customer's personal expectations.

7. Orders and Customer Information

ZonMoto Bike reserves the right to review, refuse, cancel, or limit orders.

Orders may be restricted due to:

Suspected fraudulent transactions.
Incorrect customer information.
Unauthorized resale activities.
Inventory limitations.
Payment issues.

Customers are responsible for providing accurate information, including:

Full name
Email address
Billing information
Shipping address
Contact details

ZonMoto Bike may cancel any order suspected of fraud, misuse, or violation of these Terms.

8. Order Processing and Cancellation

After receiving payment, ZonMoto Bike will process orders within the timeframe stated in our Shipping Policy.

Customers may request order cancellation before shipment.

Cancellation requests must be submitted within the permitted cancellation period specified by ZonMoto Bike.

Once an order has been shipped or entered the fulfillment process, cancellation may no longer be available.

Please refer to our Refund and Return Policy for additional details.

9. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services.

ZonMoto Bike does not control and is not responsible for:

Third-party content.
Service availability.
Website security.
Accuracy of third-party information.

Accessing third-party services is done at your own risk.

10. Customer Reviews and User Content

Customers may submit:

Reviews
Comments
Photos
Feedback
Suggestions

By submitting content, you grant ZonMoto Bike permission to use, reproduce, edit, publish, and distribute such content for marketing, product improvement, and customer service purposes.

You confirm that submitted content:

Does not violate applicable laws.
Does not infringe third-party rights.
Does not contain illegal, offensive, or harmful material.

ZonMoto Bike reserves the right to remove content that violates these requirements.

11. Personal Information

Your personal information is handled according to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, process, store, and protect your personal information.

12. Errors and Corrections

Occasionally, website information may contain errors, including:

Incorrect pricing.
Product information mistakes.
Typographical errors.
Availability errors.

ZonMoto Bike reserves the right to correct such information and may cancel or update affected orders when necessary.

13. Prohibited Activities

You may not use our website or services for:

Illegal activities.
Fraudulent transactions.
Misleading information.
Uploading harmful code.
Intellectual property violations.
Harassment or discrimination.
Unauthorized data collection.
Website scraping.
Spam activities.
Hacking attempts.

Violation of these rules may result in termination of access.

14. Disclaimer of Warranties

Our website, products, and services are provided on an:

“As Available” and “As Is” basis.

ZonMoto Bike does not guarantee that:

The website will always operate without interruption.
Services will always be error-free.
Website information will always be completely accurate.

Customers are responsible for:

Proper product usage.
Following safety instructions.
Complying with local laws and regulations.

15. Limitation of Liability

To the maximum extent permitted by applicable law, ZonMoto Bike shall not be responsible for indirect, incidental, or consequential damages resulting from: