Warranty

At ZONMOTO Bike, we are committed to providing high-quality electric mobility products and dependable after-sales service. All ZONMOTO Bike electric scooters and electric bikes are brand-new factory products and include warranty coverage against manufacturing defects.

If your product experiences a non-human-related quality issue during the warranty period, ZONMOTO Bike will provide replacement parts free of charge to help ensure your product continues to operate properly.

After the warranty period expires, customers are responsible for the cost of replacement parts, repair services, and shipping fees.

Please note that second-hand products, unauthorized modifications, improper use, accidents, and damage caused by external factors are not covered under this warranty.

1. Warranty Coverage

Parts	Warranty Period
Frame Assembly	12 Months
Motor	12 Months
Controller	12 Months
Main Body Components	12 Months
Handlebar & Steering Components	12 Months
Display / Dashboard	12 Months
Brake System	12 Months
Suspension System	12 Months
Folding Mechanism	12 Months
Battery	6 Months
Charger	6 Months
Throttle & Brake Handle	6 Months
Tires & Inner Tubes	1 Month
Lights	1 Month
Fender & Decorative Parts	1 Month

2. Warranty Exclusions

The warranty does not cover damages or failures caused by:

Unauthorized repair, modification, or disassembly
Installation of non-original parts or accessories
Accidents, collisions, falls, or improper operation
Water damage, liquid exposure, or riding in extreme weather conditions
Damage caused by force majeure events
Normal wear and tear during regular use
Cosmetic damage, including scratches, dents, paint damage, or surface marks
Consumable parts, including tires, inner tubes, brake pads, grips, cables, plastic parts, and other wearing components
Damage caused by improper storage, incorrect maintenance, or overloading